Work · Answers DMs, captures orders
Answers at night,in their language.
An assistant that answers a shop's customers in Instagram and Telegram, from the shop's own catalogue, and hands the conversation to the owner when a person is needed. Two demos are live.
THE BUILD
Answers DMs, captures orders · Since July 2026
AI sales assistant
It knows the products, prices, stock and FAQ, writes in the customer's own language and style, captures orders as structured data, and alerts the owner the moment a person is needed.
- WHAT IT SOLVES
- A customer who writes at night and hears back in the morning has often bought somewhere else by then. Most of what they ask is already written down: the price, the sizes, the delivery.
- WHAT WE BUILT
- One profile file holds the shop: products, prices, stock, FAQ and tone. The assistant answers only from it. When a customer commits, it captures the order: item, size, colour, quantity and price. A complaint, or a question outside the profile, goes to the owner in Telegram with the reason and the last message.
- HOW IT WORKS
- Telegram by long polling, Instagram through Meta's official Messaging API by webhook. Both call the same core, which stores every conversation with its status and the customer's intent. The model can be swapped: Claude, Gemini, or another through OpenRouter.
- WHAT IT DOES NOT DO
- It does not charge cards or ship anything, and it does not invent what is not in the profile. It captures the order and hands it over. A person closes the sale.
